Tag Archives: mental-health

Who am I?

<24-Oct-2019>

We are who we are because of the type of experiences we have had in life. The experiences mould us into the personality that we grow into, with age. Some of these experiences (small and big) come once in a lifetime and yet a few- reoccur. Sometimes, in a different avatar. When they do, the first time always sets the bar. If it was bad, we accept anything that is a little better the next time. If it was good, we wouldn’t settle for anything lesser.

I often find it difficult to break the ice with the urban souls. I’m not really sure why, but travel is perhaps the way I connect with the others. I don’t mean I need to travel with them to connect; that’s an expensive strategy. But rake up a topic that is remotely related to travel- You have me there! I will be able to navigate our conversation into a diverse range of topics and things that exist under the sun.

I am an outbound person. Even if that means just stepping onto my portico or the front yard of my house; Or feeding a few squirrels or finding a bird nest in my granny’s attic, it is travel for me! For me travel is seeing things, both same and new with a new perspective each time. It gives me an opportunity to learn and gain a different experience. If not physical travel, I time travel to the glorious days of my childhood by doing little things that are outside a couch. I believe growing old in age shouldn’t stop one from doing what made them happy as kids. The purpose of life is to do whatever makes you happy.

So, Cinema and TV have had the largest influence on me while growing up. They were shot in exotic places and the people danced amidst crazy ass landscapes and that made me want to go there. And then, the cable TV gave me access to jaw-dropping documentaries on everything that is in space, land and underwater. Adventure, wildlife, machines, technology, aeroplanes, rockets, history, art…. Nat-geo and Discovery channel: You sure now know where I have picked my diverse flavors of interests from. Having said that, today as an adult- TV is the last thing that I would ever get myself into, if I were ever bored. That is because I see movies as just a way of slouching on the couch with inactivity.

Physical inactivity grows me restless. And so is with a game of cricket for me. As a child, I wondered that the cricketers always travelled to the Eden gardens or the Lords or the Caribbean for tournaments and after parties. As an audience, I can now only see it as one to five days full of inactivity in front of the “Idiot Box” based on whatever format the game is played in.

My political views too are largely based on my personal experiences from my travel and interactions with people across boundaries. I have grown with a pedigree feed of Toyota concepts of Genchi-Gembutsu. So, it isn’t easy for someone to sell me their opinions about places and people they have not seen.

It is a difficult connection to make with me… In short: I’m not the regular make-up-mascara girl you have seen elsewhere. You will really have to figure your way out to connect with me…!!

The inevitable change – Job rotation

<16-July-13>

Having completed 2 years of work- I can say I have put in my best to handle work in 2 areas(filling in for another member). As explained in my earlier post: The car hospital job, I have loved my job as a neurologist, dermatologist and as a general physician. Even though the hospital wasn’t a great place for the doctors- the nature of work was a great pushing force to wake up every morning and board the bus to office..

In what seems very unusual compared to other employers, this place does not believe in letting a person to settle in one area, specialise and build a comfort zone.. When they find someone picking up things soon, they bring in a change with something called as job rotation. In the last 1 year, I have been considered for this change thrice:

job-rotation-objectives

Option 1: Customer Relations: This is an extension of the ward boy job

Once the check-up, surgeries and trans-plantations are done, it is the time to handle the patients’ reactions. The Out-patient Dept.(OPD) or the CR does that. You don’t need to be a doctor or a technical guy to do that.. Situation 1: A few come back complaining that they lost their bananas in the car during service- You only have to promise to give them a replacement to close the call. Situation 2: Some hear kala-kala noise while some hear laka-laka noise. Some find durr-durr sound while few others find tur-tur sound (read the sounds as you want to) All are referred to from the engine. All you have to do is record the voice of customer(VOC), find the root cause and convince them. Such occurences are not isolated and have to be dealt on a daily/hourly basis. This post for a quality person at the CR was later withdrawn due to managerial issues.

pareto_chart_customer-complaints

Option 2: Quality Planning

Considered to be one of the powerful departments in the company- I was on the TPL(Top Priority List) for the barter of candidates for an intra-division rotation. But, it was a definite NO from my side for the job which is definitely non-technical.. Great tools like setting the company road-map, hoshins, quality rules sounds alluring but it is definitely NOT my thing and I was enjoying my surgical job more.. Finally, after a week long drama and refusals to give away candidates like me 😉 – another guy was pulled in for the role 🙂

Option 3: Claims reduction- THE destination

I really have no idea why this one had to come to me.. Numbers and I don’t share a comfortable relationship.. Moreover, there is no clarity on the roles and responsibility of the PIC here.. But, there are reasons galore which has finally led me to accept this new intra-department rotation. So now- cutting down on medicines, not giving free replacement for broken parts, heavy diagnosis charges for scans, X-rays etc. all to reduce warranty and increase profitability is going to be my work..

images

I would like to move forward taking the positive things of this change.. Setting new targets, standardising rules and paving a new way itself is going to be a challenge I am going to set for myself.. Taking it by my stride- It is going to be a good learning opportunity and a great way to prove myself and make all those people envious of the same job that was rejected by them….

P.S.: All paretos/graphs do not hold any references to real values.